jeffrey kwak

"Liars, unethical, heartless"

Being a professional fire fighter and my wife NICU RN, we have irregular hours. That being said, when we approached this company with full transparency of our schedules, and our specific needs for our Au Pair hours the local (Blair Gloe) and regional coordinator (Cara Harper) approved us as a host family. Because we got this approval, my wife proceeded to quit her day shift job and find one that was night shift. Things were going well until 4 months in, the regional coordinator's boss caught wind of our irregular schedule and kicked us out of the program within 20 minutes of our 1st phone call. Mind you, there is nothing in the contract that states what we are doing is against any rules and we had prior approval from their own employees. The reason behind kicking us our was because they "felt uncomfortable about the schedule". Now we are stuck in a situation where my wife no longer has a job she can work without the assistance of an Au Pair and currently have no child care. This company essentially screwed my wife out of her job and kicked us to the curb for no reason. They DO NOT CARE about what will happen to us!! My wife would have never quit her previous job if they said we couldn't do what we asked. AVOID THIS PLACE AT ALL COSTS they are heartless, liars and have no regard for ethics.


"Inter exchange such a nice program."

Inter exchange have nice families and LCC, they always support each au pair and they try to do fun activities for all au pairs in USA. They always want the best experience as foreign.

W R Beaver

"I will say that since my process from..."

I will say that since my process from Mexico i had a great attention. And since I arrive timo US the agency has been close to me and all what they had promise has been achieved


"the best"

Interexchange is a great agency: you have all the support you need. Everyone in the staff is always nice to answer and help with any question. My Local Coordinator is the best, she is present anytime and she can give really good advices.

Lesley Farrow

"Great experience!"

In my opinion Interexchange as sponsor does a great job, they try to have excellent communication, they also seek the well-being of both parties (au pair- host family), my LC does a great job of keeping up to date with everything and keeping the cluster together.

Marcia A. Torbeck

"Improve the application please"

During the interviews process, au pairs should be able to have more host families “on view” in their profiles, because one host family per the time make less chances of connections. Host families should provide more information about them, like schedule, room, bathroom, car rules, house rules, rules in general.

Zeshan Sheikh

"I hoped for a better experience with the agency."

They were very helpful before I landed in the US. However, when I was in rematch, I would have appreciated more assistance from the agency. It is a good agency, however, a lot can be done to better the experience for the au pairs, as well as the families. The agency should have done more to support the au pairs during this pandemic. As au pairs, we would also like more information about what the agency is doing to try and save the au pair program.


"Helpful during difficult times"

My journey as an au pair with Interexchange was more difficult than what others might have experienced but my LCs and their coworkers in New York where there for me every step of the way, with my questions regarding my education, during my rematch, while I was looking for a new family for my extension and on the unfortunate day my flight home got cancelled. I always felt supported and knew they would be there for me if I needed them.

Robert Burris

"Aupair USA has been good"

Aupair USA has been good! They constantly checking up and ensuring I’m good!

Jon Finnegan

"I'm enjoying my experience with the agency"

I'm enjoying my experience with the agency


Au Pair USA

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